At Beijing Daxing International Airport, commercial services follow passengers through departures, arrivals and transfers. Retailers, restaurants, duty-free shops and passenger lounges have different operating processes, but all serve an airport that runs around the clock.
Daxing selected Kechuan to provide an integrated digital commerce solution for its smart commerce program. The project serves more than 500 merchants and nearly 800 checkout points across retail, dining, duty-free and travel services, with over 200 mobile POS terminals deployed.
Bringing commercial resources and operations together
Airport commerce involves several operating entities. The airport operator, commercial companies and China Duty Free Group maintain separate accounts while sharing commercial space and resources. Resource allocation, revenue attribution and settlement across business formats are part of the platform’s everyday responsibilities.
Kechuan connects leasing, stores, contracts, sales and settlement through a shared framework for resources, checkout and services. Integrations with the airport’s GIS and financial ERP systems give teams a common view of operations. The terminal management department plans commercial resources centrally, and the commercial management department allocates them to specialist operators and tenants. Visual management helps staff review resources and operating information together.
The platform also accommodates differences between businesses. Duty-free transactions must follow customs rules for sales, tax and invoicing. VIP and passenger lounges depend on entitlement verification and redemption rather than conventional retail transactions. Including these service records gives the airport more complete data for rent calculations and revenue-sharing settlements.
Checkout services that follow the passenger journey
The airport’s commercial stores use Kechuan’s intelligent POS system, supporting Alipay, WeChat Pay and other payment methods. Passengers can pay by phone when shopping or dining.
Distributed services need more than fixed checkout counters. More than 200 mobile POS terminals have been deployed to capture service merchant activity. Used inside the terminal, these devices are also planned for wider use in transport, accommodation, baggage handling, passenger services and VIP services beyond it.
For duty-free shopping, an integration platform connects customs, public security and flight systems. Electronic boarding pass verification is available at duty-free POS and sales terminals. Scanning a boarding pass associates flight information and supports identity checks with passenger authorization and in accordance with regulatory requirements. Transaction data is reported as required by customs.
Invoicing is connected to the same transaction. Passengers scan a QR code on their receipt and enter their invoicing details. The system retrieves the corresponding sale and connects to the electronic invoicing platform to issue and return the invoice.
Supporting operations around the clock
Daxing operates 24/7, and its commercial services need to remain available throughout the day. Kechuan’s front-end systems support automatic recovery after network interruptions, power failures and paper jams. The platform accommodates different specialist operators and business formats, while encrypted transmission protects data integrity and security.
Under the airport’s authorization and security controls, standardized interfaces connect passenger services, wayfinding and security control systems. Linking aviation and non-aeronautical data provides a commercial middleware layer for the airport’s “one core, two wings” framework. Combining passenger traffic, purchases and membership information supports more detailed rent calculations, revenue sharing and operating analysis.
With more than 500 merchants, nearly 800 checkout points and additional data from service merchants, the project connects transactions and management across the airport. Teams can review resources, operating data and settlement information within a shared system, while passengers receive connected shopping, payment and invoicing services.
Across the airport’s wider passenger journey, electronic boarding passes extend to more services. Official Daxing Airport reports state that electronic boarding passes are used in 17 processes, including duty-free shopping and departure tax refunds, saving passengers an average of 15–30 minutes.
About Kechuan
With origins in 1986, Kechuan has focused on commercial digitalization for 40 years, delivering 3,000+ commercial projects and installing 100,000+ checkout points. Its experience spans commercial complexes, airport commerce, cultural and tourism districts, and chain brands. It has served over 1,000 organizations, including Capital Airports Holding, Beijing Capital Group, China Resources Land, COFCO Joy City, Greentown Group, Wangfujing Group, Douyin, China CITIC Bank and the Industrial and Commercial Bank of China.
Its products cover commercial ERP, CRM, intelligent checkout, data platforms, customer data platforms, precision marketing, data asset management and business intelligence, complemented by digital transformation and upgrade services.